ARTSOLVE specialises specifically in artwork handling, transport and installation. Unlike general moving companies, our team understands the unique care, planning and handling requirements involved when working with valuable, fragile or one-of-a-kind pieces. Every project is approached with attention to protection, presentation and long-term preservation.
ART HANDLING FREQUENTLY ASKED QUESTIONS
General Questions
What areas do you serve?
We are based in Miami and primarily work across South Florida, including residential, commercial and gallery environments. Depending on the project requirements, we can also coordinate national and international services.
Who typically hires ARTSOLVE?
Our clients include private collectors, galleries, interior designers, architects, artists, developers, hospitality groups and commercial property owners. We support both one-time projects and ongoing collection management needs.
Can you work directly with designers, curators or project teams?
Yes. We frequently collaborate with interior designers, curators, architects and project managers to coordinate artwork delivery, placement and installation as part of wider residential or commercial projects.
Do you handle museum-quality or investment-grade artwork?
Yes. We regularly work with high-value and museum-quality pieces that require careful planning, specialist handling and detailed coordination throughout transport and installation.
Is artwork insured while being handled or transported?
Insurance requirements vary depending on the project scope and transport arrangements. We can discuss coverage requirements during planning and help coordinate the appropriate handling and logistics process for valuable works.
Can you work discreetly for private clients?
Absolutely. Many of our projects involve private residences and confidential collections. We understand the importance of professionalism, discretion and secure handling throughout every stage of the process.
Services
Can you manage artwork logistics for an entire property or collection?
Yes. We can coordinate large-scale projects involving multiple artworks, rooms or locations, including planning, inventory management, transport scheduling, installation and ongoing support.
Do you offer custom crating solutions?
Yes. We provide custom-built crating solutions designed around the size, fragility and transport requirements of each artwork to ensure maximum protection during storage or transit.
Can you assist with gallery exhibitions or art fair installations?
Yes. We support galleries, artists and curators with exhibition preparation, transport coordination, installation and deinstallation services for shows, fairs and temporary exhibitions.
Do you provide condition reporting before and after transport?
Yes. Condition reporting can be included before, during and after handling to help document the artwork’s condition and provide additional reassurance throughout the process
Can you coordinate with restoration professionals if artwork is damaged?
Yes. We work with trusted restoration and conservation specialists and can help coordinate assessments, repairs and restoration workflows when required.
Do you handle oversized or unusually shaped artwork?
Yes. We regularly work with large-scale, fragile and complex pieces that require specialist equipment, additional planning or multi-person handling teams.
Can you support commercial or hospitality installations?
Yes. We work with offices, hotels, developments and hospitality spaces requiring professional artwork handling, installation and ongoing collection support.
Booking and Process
What information should I provide when requesting a quote?
The more information you can provide, the better. Helpful details include artwork dimensions, weight, pickup and delivery locations, building access information, timelines, photos of the artwork and the services required.
What happens after I contact ARTSOLVE?
Once we receive your enquiry, we review the project requirements, assess logistics and provide recommendations and a quote. Larger or more complex projects may also require a site visit before scheduling work.
How far in advance should artwork services be booked?
We recommend booking as early as possible, particularly for large installations, custom crating or multi-location projects. However, we also understand that urgent requests can arise and will do our best to accommodate them.
Can you coordinate directly with buildings or property managers?
Yes. We can communicate directly with building management teams, loading docks, contractors or onsite staff to help streamline scheduling and access requirements.
Do I need to prepare artwork before your team arrives?
In most cases, no. Our team can manage the packing, protection and preparation process. If any preparation is required beforehand, we will explain this clearly during project planning.
How involved do I need to be during the process?
That depends on your preference. Some clients prefer to oversee placement and installation decisions, while others prefer us to manage the process independently in coordination with their team or designer.
Can projects be completed outside standard business hours?
Yes. Depending on the project, we may be able to accommodate evening, weekend or time-sensitive scheduling requirements.
Pricing and Quotes
What factors affect the cost of art handling services?
Pricing depends on several factors including artwork size, weight, fragility, installation complexity, transport distance, access conditions, required equipment and scheduling requirements.
Do you provide detailed quotes before work begins?
Yes. We provide clear project quotes outlining the scope of work and associated costs before proceeding with services.
Are custom crates or specialist equipment quoted separately?
Yes. Projects requiring custom crating, lifts, rigging equipment or specialist installation hardware may involve additional costs depending on the requirements.
Is there a minimum project size?
We support both smaller single-piece projects and larger multi-artwork installations. Requirements can vary depending on scheduling and logistics.
Do you offer ongoing support for collectors or businesses?
Yes. We work with many clients on an ongoing basis for collection management, rotating displays, storage coordination and future installations.
Shipping & Transport
How is artwork protected during transport?
Artwork is carefully prepared using professional packing materials, protective wrapping and secure transport methods designed specifically for fragile and valuable items.
Do you offer climate-sensitive transport solutions?
Yes. Certain artworks require additional environmental protection during transport, and climate-controlled solutions can be coordinated when necessary.
Can you transport artwork between homes, galleries or storage facilities?
Yes. We regularly coordinate artwork movement between residences, galleries, offices, storage facilities and exhibition spaces.
What types of vehicles are used for transport?
Transport requirements vary depending on the project. Vehicles are selected based on artwork dimensions, quantity, fragility and handling requirements.
Can you coordinate long-distance or international transport?
Yes. We can assist with planning and coordinating domestic and international artwork transport depending on the project scope and destination requirements.
What if access to the property is difficult?
We assess access requirements during project planning and can coordinate additional equipment, labour or installation strategies where necessary.
Installation
How do you ensure artwork is installed safely?
Our team carefully assesses wall types, weight distribution, mounting requirements and placement considerations before installation begins to ensure artwork is securely installed and properly presented.
Can you install artwork in large residential properties?
Yes. We frequently work in private residences, including multi-room homes, luxury properties and large-scale residential projects.
Do you help determine artwork placement?
Yes. We can collaborate with clients, designers or curators to help position artwork appropriately within the space based on scale, sightlines and layout.
Can you install sculptures or three-dimensional artwork?
Yes. We handle both wall-mounted and free-standing artwork, including sculptures, mixed media and specialty installations.
Can artwork be removed and reinstalled later?
Yes. We regularly assist with artwork relocation, temporary removals, storage preparation and reinstallation services.
Do you provide installation hardware?
Yes. Appropriate mounting hardware and installation materials can be supplied as part of the project requirements.
Collection Support
Can you maintain inventories for large collections?
Yes. We can help catalogue and organize collections with detailed records, artwork information and condition documentation.
Do you provide digital collection documentation?
Yes. Documentation requirements vary by client, but we can assist with organized inventories, condition tracking and collection records.
Can you assist with artwork rotation or seasonal changes?
Yes. We support ongoing collection management, including rotating artwork displays within homes, offices, galleries and commercial spaces
Do you offer long-term support for collectors?
Yes. Many of our clients work with us on an ongoing basis for transport, installation, documentation and collection updates over time.
Can you coordinate storage solutions?
Yes. Depending on the project requirements, we can help coordinate secure artwork storage and movement logistics when needed.
